Shipping & Return Policy

Shipping Policy

At AllforKitchen.in By Kamla Enterprises, we strive to provide transparent and efficient shipping services to enhance your shopping experience. Please review the following details regarding shipping for products that require separate shipping charges.

  1. Single Shipping Address per Order: To streamline our shipping process, we can accommodate only one shipping address per order. If you wish to ship products to multiple addresses, kindly place separate orders for each shipping destination. This practice ensures accuracy and efficient delivery.
  2. Indication of Separate Shipping Charges: For products incurring additional shipping charges, such information will be explicitly indicated on the product detail page. This transparency ensures that customers are well-informed before making a purchase. Furthermore, during the order placement process, the applicable shipping charges will be clearly communicated.
  3. Standard Surface Courier: Shipping for all orders, including those incurring separate charges, will be facilitated through a reliable standard surface courier. This choice guarantees secure and timely delivery of your purchased items.
  4. Dispatch Time: Products will be dispatched within T+2 working days from the date of order placement. Our commitment to prompt dispatch aims to minimize any delays in the shipping process.
  5. Delivery Time Frame: The time taken for delivery is contingent upon the courier partner and the specific location relative to our warehouse. We partner with trusted couriers to ensure the swift and secure transportation of your items.
  6. Transparent Communication: We value transparency in our shipping process, and as such, we will keep you informed about the expected delivery timeline during the order confirmation stage. This information includes estimated delivery dates based on the courier partner’s capabilities and your specified shipping address.
  7. Exceptional Service Standards: Our dedication to delivering your products promptly is a testament to our commitment to exceptional service standards. We understand the importance of a smooth shipping process in ensuring your overall satisfaction with our products.
  8. Customer Support: Should you have any queries or concerns regarding shipping, our customer support team is readily available to assist you. Feel free to contact us at customer support email or phone number, and we will address your inquiries promptly.

Return / Refund Policy:

At AllforKitchen.in By Kamla Enterprises , we prioritize your satisfaction and strive to provide a seamless shopping experience. If, for any reason, you find the need to return a product, our comprehensive return policy ensures a hassle-free process.

  1. Eligibility Criteria: To qualify for a return, the product must be unused, in its original packaging, and accompanied by the original receipt or proof of purchase.
  2. Time Frame: Returns requests will only be accepted within 24 hours of receiving the delivery. We encourage you to inspect your items upon receipt and promptly inform us of any concerns.
  3. Easy Return Process: Initiating a return is simple. Contact our customer service team at (customer service email or phone number), and they will guide you through the process, providing you with a return authorization.
  4. Video Proof Requirement: As part of our commitment to transparency, we require customers to provide a video proof of the unboxing/unpacking process. This video should clearly show the condition of the product upon receipt. This measure helps expedite the resolution process and ensures a fair evaluation of the return.
  5. Return Shipping: Customers are responsible for return shipping costs, except in cases where the return is due to a product defect or an error on our part. We recommend using a trackable shipping service for added peace of mind.
  6. Inspection and Refund: Upon receiving the returned item and the required video proof, our team will inspect it to ensure it meets the eligibility criteria. Once approved, refunds will be processed promptly. Please note that the original shipping charges are non-refundable.
  7. Store Credit Option: In addition to refunds, we offer the option of store credit for eligible returns, allowing you the flexibility to choose a replacement item or make a future purchase.
  8. Non-Returnable Items: Certain items, such as personalized or final sale items, are non-returnable. Please check the product description or contact our customer service for clarification before making a purchase.
  9. Damaged or Defective Items: If you receive a damaged or defective product, please notify us within 24 Hours of receipt. We will arrange for a return or replacement at no additional cost to you.
  10. Customer Satisfaction Guarantee: Your satisfaction is our priority. If you have any concerns or questions about our products or the return process, please reach out to our dedicated customer service team. We are here to assist you and ensure a positive shopping experience